Blog – Page 180 – RAS Consulting

17JanJanuary 17, 2022

In Spite of Price-Driven RFP results, Clients Still Place High Priority on Business Process Outsourcing Services

With the focus on many client outsourcing RFP projects becoming more and more price-driven, as law firms try to cut costs in many areas, outsourcing providers have seen their headcounts cut and more importantly, reductions in their profit margins. Indeed, vendors today admit to single-digit profit margins on some projects, particularly competitive displacements (replacing an incumbent vendor). These low...

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16JanJanuary 16, 2022

Mobile Apps for corporate car transportation are here to stay but you must avoid some of the pitfalls

Mobile Apps for booking corporate black car/limousine or yellow taxi transportation have picked up steam in the New York City market, in particular with the advent of Uber three years ago (2011). Use of these applications will expand even further with the eventual rollout of the eHail yellow taxi application pilot program in New York City now that an...

By admin adminCorporate Car TransportationComments Off

15JanJanuary 15, 2022

How Much More Can Some Consultants Squeeze out of Outsourcing Services Contracts

With the advent of more and more consultants in the Office Support Services Outsourcing Providers space and their approach treating traditional outsourcing services like a commodity, it’s resulting in retreating margins for outsourcing providers and potentially harmful effects on the quality of the services that come out of these new contracts.

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14JanJanuary 14, 2022

Consultants Treating Outsourced Support Services like a Commodity is not the right way to go and can really result in a negative solution

Some of our consultant competitors are all about dispassionate cost cutting in their outsourcing RFP processes, treating office services outsourcing as a commodity. But the only people being hurt are you the customer, as these companies force suppressed wages on the staff that do the work, resulting in higher turnover, mistakes, low morale and service levels failure.

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13JanJanuary 13, 2022

How to Know if you’re getting a competitive Per Click Service and Maintenance Rate on your Office Copier/MFDs

With the advent of more reliable copier/MFDs (or multi-functional devices), both the actual lease/sale price of the device and its accompanying service and maintenance per click costs have come down markedly in recent years. Service and Maintenance pricing, is usually in the form of a per click or per copy/print (but NOT scan as this should NEVER be chargeable...

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12JanJanuary 12, 2022

The Fallacy About Cost Plus Outsourcing Contracts

There is a large national law firm outsourcing RFP project that is in progress now where the RFP project management vendor is prescribing a Cost Plus Model for the contracted services. Generally, labor costs make up 75-80% of an outsourcing services contract, so this is primarily in an attempt to “reign in” labor costs. The theory behind a cost-plus...

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11JanJanuary 11, 2022

All the things your copier vendor DOESN’T want you to know about

Problems with non-co terminus leases and how it costs money and reduces your flexibility and bargaining power and is a tool of the copier vendor to put you in a disadvantageous bargaining position.

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09JanJanuary 9, 2022

Executing a Copier/MFD Fleet Refresh

Properly executing a copier/MFD fleet refresh or a new acquisition is a major decision for most firms. Moreover, there are a lot of solid copier equipment choices out there today, with some major factors having recently stirred up the copier manufacturing and distribution world.

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07JanJanuary 7, 2022

State of the Office Support Services Outsourcing Industry Today: One Man’s View

The office Support Services outsourcing industry has seen some consolidation in recent years with Ricoh acquiring IKON (which no longer exists as of Jan 2013) as well as Canon’s acquisition of Oce Business Solutions (also, no longer, as of January 2013).

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06JanJanuary 6, 2022

Closed Bid Renewal Process for Outsourcing Services

If you’re engaging in a closed bid renewal process for your outsourcing services there are a number of keys to remember and to operate by: In any renewal process, in the current economic environment where all business are trying to cut costs and increase their revenue opportunities, nothing should be off the table.

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