The Seven Biggest Mistakes
16Jan
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16Jan
Our Work
RAS Consulting Helps Wilkinson Barker & Knauer LLP Achieve over 25% Savings in their Outsourcing Services RFP Process. Please listen to our case study with former Wilkinson Barker Executive Director Janeanne Gorman. RAS Consulting was invited back to Oblon Spivak to assist the Firm in renegotiating their copier/MFD equipment and services contract with their incumbent provider. Please listen to our...
16Jan
Mobile Apps for corporate car transportation are here to stay but you must avoid some of the pitfalls
Mobile Apps for booking corporate black car/limousine or yellow taxi transportation have picked up steam in the New York City market, in particular with the advent of Uber three years ago (2011). Use of these applications will expand even further with the eventual rollout of the eHail yellow taxi application pilot program in New York City now that an...
15Jan
About Us
Richard Schreiber (CDMSM), PMP, has over 20 years’ experience as a BPO consultant and in management & consulting for virtually all Office Support Services areas. His specialty is utilizing a ground breaking RFP process, applying unique quantitative and qualitative analysis in the RFP review process and applying technological solutions to business processes to achieve cost savings and increased efficiencies. In addition,...
15Jan
How Much More Can Some Consultants Squeeze out of Outsourcing Services Contracts
With the advent of more and more consultants in the Office Support Services Outsourcing Providers space and their approach treating traditional outsourcing services like a commodity, it’s resulting in retreating margins for outsourcing providers and potentially harmful effects on the quality of the services that come out of these new contracts.
14Jan
Consultants Treating Outsourced Support Services like a Commodity is not the right way to go and can really result in a negative solution
Some of our consultant competitors are all about dispassionate cost cutting in their outsourcing RFP processes, treating office services outsourcing as a commodity. But the only people being hurt are you the customer, as these companies force suppressed wages on the staff that do the work, resulting in higher turnover, mistakes, low morale and service levels failure.
13Jan
How to Know if you’re getting a competitive Per Click Service and Maintenance Rate on your Office Copier/MFDs
With the advent of more reliable copier/MFDs (or multi-functional devices), both the actual lease/sale price of the device and its accompanying service and maintenance per click costs have come down markedly in recent years. Service and Maintenance pricing, is usually in the form of a per click or per copy/print (but NOT scan as this should NEVER be chargeable...
12Jan
The Fallacy About Cost Plus Outsourcing Contracts
There is a large national law firm outsourcing RFP project that is in progress now where the RFP project management vendor is prescribing a Cost Plus Model for the contracted services. Generally, labor costs make up 75-80% of an outsourcing services contract, so this is primarily in an attempt to “reign in” labor costs. The theory behind a cost-plus...
11Jan
All the things your copier vendor DOESN’T want you to know about
Problems with non-co terminus leases and how it costs money and reduces your flexibility and bargaining power and is a tool of the copier vendor to put you in a disadvantageous bargaining position.
09Jan
Executing a Copier/MFD Fleet Refresh
Properly executing a copier/MFD fleet refresh or a new acquisition is a major decision for most firms. Moreover, there are a lot of solid copier equipment choices out there today, with some major factors having recently stirred up the copier manufacturing and distribution world.